[CBT Nuggets] CBT Nuggets IT Infrastructure Library Foundation 2007 [2007, ENG]

Ответить на тему
 

yes-asian ®

Стаж: 2 года 2 месяца

Сообщений: 15

Симпатии: 20

CBT Nuggets IT Infrastructure Library Foundation 2007
Год выпуска: 2007
Производитель: CBT Nuggets
Сайт производителя: www.cbtnuggets.com
Автор: Michael Shannon
Продолжительность: 07:13:35
Тип раздаваемого материала: Видеоурок
Язык: Английский
Описание: How optimized processes make IT departments run smoothly
For IT departments to run well, there are processes that need to happen. In a small IT department, each person takes on many -- if not all -- of the processes and manages them individually. But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency.
That's what IT Infrastructure Library (ITIL) and IT Service Management (ITSM) are all about -- managing the processes within an IT department to make the department run well and to make sure resources are available as needed. This certification and skill set are valuable to medium and large companies because it helps them get the most of their IT investment -- both in the technology and in the people.
Here are some of the benefits companies have experienced when they implemented ITIL:
- Greater uptime of critical systems and business processes
- Increased customer and client satisfaction due to increased availability of resources
- Reduced technology and personnel cost to accomplish IT-related business goals
- Easier communication due to use of a common language and framework
- Increased efficiency of processes through continuous optimization
Gaining this skill set makes you prime material for managing your entire IT department. You will know how to look at IT services and processes from the 30,000 foot view. With these skills you can optimize your organization's IT processes and ensure service and resource ability -- providing your organization cost savings and other benefits that make you worth more to the organization.
Запускается файлом "index.hta", можно и напрямую открыть файл видео из папки.

Содержание

The IT Infrastructure Library Foundation series contains:
- Introduction to ITIL
- IT Infrastructure Library
- IT Service Management Concepts
- Service Desk Support
- Incident Management
- Problem Management
- Change Management
- Release Management
- Configuration Management
- SLA Management
- IT Services Financial Management
- Capacity Management
- Availability Management
- IT Service Continuity Management
- IT Security Management
Формат видео: WMV
Видео: Windows Media Video 9, Bit rate: от 28 до 42, 800x600, 4:3, 15.000 fps
Аудио: Windows Media Audio 9, Bit rate: 20.0 Kbps, 22.05 KHz, mono

Скриншоты





Последний раз редактировалось: yes-asian (2015-11-21 11:13), всего редактировалось 2 раз(а)

Создавать темы 20-Ноя-2015 22:58

[Профиль]  [ЛС] 

yes-asian ®

Стаж: 2 года 2 месяца

Сообщений: 15

Симпатии: 20

ddd

Создавать темы 20-Ноя-2015 23:11

[Профиль]  [ЛС] 

yes-asian ®

Стаж: 2 года 2 месяца

Сообщений: 15

Симпатии: 20

Можно ли создать подраздел "IT management" в разделе "Компьютерные видеоуроки" ?

Создавать темы 20-Ноя-2015 23:12

[Профиль]  [ЛС] 
Показать сообщения:    
Ответить на тему

Текущее время: 23-Ноя 19:50

Часовой пояс: UTC + 5



Вы не можете начинать темы
Вы не можете отвечать на сообщения
Вы не можете редактировать свои сообщения
Вы не можете удалять свои сообщения
Вы не можете голосовать в опросах
Вы не можете прикреплять файлы к сообщениям
Вы не можете скачивать файлы